CASE FILE 001

Website Onboarding Specialist - I

Classification:
Infrastructure & Web Security Exposure

AppFolio

July 2025 - Present

CASE OVERVIEW

Responsible for guiding property management companies through website deployment, domain management, DNS configuration, SSL implementation, launch preparation, technical troubleshooting and ongoing platform support.

SECURITY RELEVANCE


• DNS configuration
• SSL certificate deployment
• Domain ownership management
• Email authentication records
(SPF / DKIM / MX)
• CMS access controls
• Website security troubleshooting

TOOLS & PLATFORMS

Black outline icon of a browser window with a gear, text lines, pencil, and image placeholder

Duda - Content Manage-ment System

Black outline icon of a paintbrush angled diagonally on a white background

Adobe Photoshop & Illustrator

Black outlined database icon with three stacked disks and small indicator dots

AppFolio: Database, Project Mgmt Tools

Two overlapping black outlined speech bubbles on a white background

Slack

Globe with a gear icon, representing global settings or network configuration

GoDaddy

Black outlined letter G on a white background

Google WorkSpace

Simple black outline of a computer monitor icon on a white background

Microsoft 365

TECHNICAL COMPENTENCIES

Black outline icon of a person at a computer with a server above and arrows indicating data flow

DNS

Black outline shield with a padlock icon, symbolizing security and protection

SSL / HTTPS

Black outlined globe icon on a white background

Domains

Black computer monitor icon showing a webpage layout with text blocks and a video window

CMS (Duda)

Black outlined envelope icon on a white background

Email Auth, MX records

Black padlock icon on a white background, symbolizing security or locked access

Site Security

Bar chart with an upward trend line and three bars, showing increasing data over time

Analytics and SEO