CS 127: Introduction to PC Support

I learned how to diagnose, troubleshoot, and support real-world systems and devices.

• Hands-on hardware troubleshooting and system diagnostics 
• Identifying performance issues and system failures 
• Supporting end-user environments and technical requests 
• Understanding how system issues can impact security and stability 

How I do this today, in 2026

I diagnose and resolve technical issues for client websites, identifying root causes of errors and ensuring systems function reliably before and after launch.